Frequently asked questions

Yes. Creating an account and building a full profile is free, and there's no card needed to create your profile. Free (Classic) members can browse profiles, get daily match suggestions, post updates and photos, comment, take part in polls and send a limited number of messages each day.

Singles in Cardiff who'd like to meet someone local...for a relationship, friendship or something more casual. Most of our members live in places like Cardiff, Penarth, Barry and Llandaff, and about two in five are 45 or over.

Answer a few quick questions on our homepage...who you are, who you'd like to meet, your date of birth, your area and your interests...then add your first name and email. You'll set your password on the next screen.

Yes. The site works in any mobile browser and can be installed on your home screen as a Progressive Web App. Native iPhone and Android apps are available in selected markets. See all platforms.

VIP adds unrestricted messaging, advanced search filters, exclusive chat rooms, private group chats, rewinding your swipes, seeing everyone who likes you and priority comment placement.

VIP Plus adds everything in VIP, plus exclusive matches, priority placement for your messages and likes, boosted profile visibility, top spot in the match stack and the Super Match add-on. Compare every feature.

VIP starts at £14.99 for a week or £24.95 for a month, and works out at £9.99 a month on the 12-month plan (£119.88). VIP Plus is £15.99 for a week or £34.24 for a month. See all prices.

Weekly, monthly, 3-month and 6-month memberships renew automatically. The 12-month membership is a single payment. The details are shown clearly at checkout before you pay.

Yes. Free members can read and reply to messages from VIP and VIP Plus members, as well as sending a limited number of their own messages each day.

Every member can verify their ID for free and get a badge on their profile. There's also video verification, and a manual admin validation for anyone who'd rather not share documents. How we keep you safe.

No. Your profile shows only your nearest town or city...never your exact address or live location. Your real name and email are never shown publicly either.

Block them instantly so they can no longer contact or see you, and report them from within the site. Our human support team is available 24/7, and content is screened by AI and human moderators.

Take your time. Asking to move off the site quickly is a common scam tactic, and the site will warn you when it spots it. Keep chatting here until you're comfortable. Our guide to dating safely has more tips.

You get daily match suggestions based on things like age and gender preferences, distance, how active members are, the kind of relationship you want, lifestyle habits such as drinking and smoking, your interests and your beliefs.

A Super Match sends a highlighted message that your match always sees first, before any other match or message. It's a purchasable add-on for VIP Plus members.

Badges are earned through activity...Verified, Chatterbox, Heartthrob and Most Popular. They show you're real, active and worth getting to know.

Yes. Our Near Me pages show members around each part of Cardiff, and VIP members can filter searches by city and distance.